At Smartfix, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, and other contact details you provide when requesting a quote, booking a service, or contacting us.
- Technical Information: IP address, browser type, device information, and other details collected automatically when you visit our website.
- Transactional Information: Details of purchases, quotes, or payments made for our products and services.
- Communication Records: Information from inquiries, emails, and other interactions with our team.
2. How We Use Your Information
The information we collect is used for:
- Providing, improving, and customizing our products and services.
- Processing quotes, orders, and transactions.
- Responding to inquiries and providing customer support.
- Sending updates, promotional offers, and relevant marketing communications (with your consent).
- Analyzing website performance to enhance user experience.
- Complying with legal obligations and resolving disputes.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:
- Service Providers: Third-party vendors who assist in website hosting, payment processing, and other operational functions.
- Legal Authorities: If required to comply with legal obligations or protect the rights and safety of our company, clients, or others.
4. Data Security
We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Choices
You have the following rights regarding your data:
- Access and Update: Request access to or correction of your personal information.
- Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us.
- Data Deletion: Request the deletion of your personal information, subject to legal and operational requirements.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze traffic, and understand user behavior. You can adjust your browser settings to manage or block cookies. Note that disabling cookies may impact your website experience.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
SmartFix Doors and Windows
Address: Al Quoz – Al Quoz Industrial Area 4 – Dubai – United Arab Emirates
Email: [email protected]
Phone: +971 56 414 2662
