Guide
Repair or Replace an Automatic Door in Dubai?
A plain checklist for deciding, with SmartFix repair and new-door prices.
Repair is usually right when the fault is one part: a sensor, belt, motor or a door that needs adjusting. Replacement is worth considering when problems keep coming back, parts are hard to find, or the entrance no longer suits how the building is used. A technician should look before you decide, and a SmartFix inspection is free.
Signs a repair is enough
- The door stops or opens slowly but moves normally by hand.
- The sensor misses people or reacts to nothing.
- The door grinds, drags or closes unevenly. This is often worn rollers, a slipped belt or debris in the floor guide.
- One fault, found quickly, in a door that otherwise works.
Signs to think about replacing
- The same faults return after repairs.
- The door is difficult to get parts for.
- The entrance is too narrow, too slow or the wrong type for the traffic.
- The door is no longer safe or reliable for staff and visitors.
What each route costs with SmartFix
| Route | Price, excluding VAT |
|---|---|
| Site inspection | Free |
| Repair | From AED 500 (minimum service charge), plus parts quoted separately |
| New linear automatic sliding system | AED 7,000 plus glass panels (AED 500 frameless, AED 2,000 framed) |
| Swing operator on an existing door | AED 7,500 |
See the full repair price guide and the automatic door price guide.
Questions to ask before you decide
- How long has the fault been happening, and how often?
- How many repairs has the door had?
- Is the entrance busy, and does the door need to stay open on time?
- Is the door still the right type for the building?
What a SmartFix visit covers
A technician tests the sensors, operator, power supply, belt, rollers, track and settings to find the cause, not just the symptom. You get the fault explained in plain words and a clear recommendation: adjust, repair or replace.
Before you call, read why an automatic door stops working for the safe checks, or see the automatic door repair page and automatic doors in Dubai.
Repair or replace FAQ
Can I tell if it is repair or replace without a visit?
Often a photo or short video and a description help. Send them on WhatsApp. A site inspection is still the reliable way to decide, and it is free.
Do you repair doors you did not install?
Yes. SmartFix repairs automatic sliding, telescopic, swing, folding and pivot doors, including many systems installed by other companies. Tell us the brand and what the door is doing.
How much does a repair cost?
The inspection is free. A repair has a minimum service charge of AED 500, parts are extra and quoted separately, and prices exclude VAT.
How much does a new automatic door cost?
A SmartFix linear automatic sliding system is AED 7,000 plus glass panels at AED 500 frameless or AED 2,000 framed, excluding VAT. A swing operator on an existing door is AED 7,500.
What can I check before calling?
Read the guide on why an automatic door stops working for the safe checks.
Door not working? Send the door type, brand and a short video on WhatsApp, or call 056 414 2662.
Door stopped working?
Book a Free Inspection in Dubai
The inspection is free. SmartFix repairs Geze, dormakaba and Kematic automatic doors, and other brands. We serve Dubai, Sharjah and Ajman, and take on large projects across the UAE including Abu Dhabi.